{"id":3938,"date":"2012-08-19T01:05:00","date_gmt":"2012-08-18T23:05:00","guid":{"rendered":"https:\/\/www.paris-chartres.fr\/blog\/sncf-844-des-passagers-jugent-le-prix-des-billets-trop-cher\/"},"modified":"2012-08-19T01:05:00","modified_gmt":"2012-08-18T23:05:00","slug":"sncf-844-des-passagers-jugent-le-prix-des-billets-trop-cher","status":"publish","type":"post","link":"https:\/\/www.paris-chartres.fr\/blog\/sncf-844-des-passagers-jugent-le-prix-des-billets-trop-cher\/","title":{"rendered":"SNCF : 84,4% des passagers jugent le prix des billets trop cher"},"content":{"rendered":"<!--Ads0--><p><span style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px;\">Pr\u00e8s de neuf voyageurs sur dix jugent le prix des billets de train trop chers, la plupart reprochant \u00e9galement \u00e0 la SNCF le manque de clart\u00e9 dans les tarifs propos\u00e9s et l&rsquo;information insuffisante, selon une \u00e9tude de l&rsquo;organisation consum\u00e9riste CLCV (Consommation, Logement, et Cadre de Vie)&nbsp;<\/span><a href=\"http:\/\/www.leparisien.fr\/espace-premium\/actu\/la-cote-de-la-sncf-au-plus-bas-17-08-2012-2127715.php\" style=\"background-color: white; color: red; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\">publi\u00e9e vendredi dans le Parisien<\/a><span style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px;\">.&nbsp;<\/span><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><span style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px;\">Pour 88,4% des personnes interrog\u00e9es, le prix des titres de transport est \u00ab\u00a0cher\u00a0\u00bb (45,1%) ou \u00ab\u00a0trop cher\u00a0\u00bb (43,3%). Ils \u00e9taient d\u00e9j\u00e0 87,9% \u00e0 juger les tarifs trop \u00e9lev\u00e9s en 2011.&nbsp;<\/span><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><span style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px;\">Le co\u00fbt des billets n&rsquo;est pas l&rsquo;unique sujet de reproches faits par les usagers fran\u00e7ais \u00e0 la SNCF. Ces derniers sont \u00e9galement critiques \u00e0 l&rsquo;\u00e9gard du manque de clart\u00e9 des tarifs appliqu\u00e9s (27,1%) et des informations donn\u00e9es (40,2%).<\/span><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><span style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px; text-decoration: underline;\"><strong style=\"margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\">Les retards \u00e9galement d\u00e9cri\u00e9s<\/strong><\/span><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><span style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px;\">Outre le prix, les voyageurs d\u00e9noncent \u00e9galement les retards fr\u00e9quents des trains et l&rsquo;absence d&rsquo;information lors d&rsquo;\u00e9ventuelles perturbations. Pr\u00e8s de 55% des personnes interrog\u00e9es affirment ainsi \u00eatre r\u00e9guli\u00e8rement victimes de retards, contre pr\u00e8s de 54% en 2011. Elles sont 54,2% \u00e0 estimer \u00eatre insuffisamment inform\u00e9es en cas de perturbations, contre 48,9% un an plus t\u00f4t.<\/span><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><span style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px;\">A ce titre, plus de huit voyageurs sur dix (82%) aimeraient \u00eatre indemnis\u00e9s d\u00e8s quinze minutes de retard, contre trente minutes actuellement.<\/span><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><span style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px;\">Seul point positif pour la SNCF : l&rsquo;accueil. Pr\u00e8s des trois-quarts des usagers (72,3%) jugent l&rsquo;accueil en gare satisfaisant.<\/span><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><br style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px; margin: 0px; outline: rgb(0, 0, 0) none 0px; padding: 0px;\" \/><span style=\"background-color: white; color: #333333; font-family: Verdana, Arial, sans-serif; font-size: 12px; line-height: 19px;\">L&rsquo;\u00e9tude a \u00e9t\u00e9 r\u00e9alis\u00e9e par la CLCV par l&rsquo;interm\u00e9diaire de questionnaires remplis par 676 voyageurs lors d&rsquo;un d\u00e9placement en train.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pr\u00e8s de neuf voyageurs sur dix jugent le prix des billets de train trop chers, la plupart reprochant \u00e9galement \u00e0 la SNCF le manque de&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[],"_links":{"self":[{"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/posts\/3938"}],"collection":[{"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/comments?post=3938"}],"version-history":[{"count":0,"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/posts\/3938\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/media?parent=3938"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/categories?post=3938"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/tags?post=3938"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}