﻿{"id":6541,"date":"2010-03-19T17:14:00","date_gmt":"2010-03-19T16:14:00","guid":{"rendered":"https:\/\/www.paris-chartres.fr\/blog\/ter-centre-enquete-de-satisfaction\/"},"modified":"2010-03-19T17:14:00","modified_gmt":"2010-03-19T16:14:00","slug":"ter-centre-enquete-de-satisfaction","status":"publish","type":"post","link":"https:\/\/www.paris-chartres.fr\/blog\/ter-centre-enquete-de-satisfaction\/","title":{"rendered":"TER Centre: Enqu\u00eate de satisfaction"},"content":{"rendered":"<!--Ads0--><p>Bonjour, <\/p>\n<p>Pour am\u00e9liorer la qualit\u00e9 et la fiabilit\u00e9 de l\u2019information relative aux trains TER Centre que vous empruntez, nous r\u00e9alisons actuellement une enqu\u00eate \u00e0 propos de la satisfaction des voyageurs sur l&rsquo;information autour des travaux sur les lignes ferroviaires. <br \/>Vous trouverez ci-dessous 7 questions, nous vous remercions de bien vouloir consacrer quelques minutes pour y r\u00e9pondre. <br \/>Pour valider votre choix, merci de mettre une croix au bout de la ligne correspondant \u00e0 votre r\u00e9ponse. <\/p>\n<p>Q1: Des travaux sont actuellement en cours sur votre trajet en train, \u00e9tiez-vous inform\u00e9 de ces travaux avant leur d\u00e9marrage ? <br \/>Oui&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                 <br \/>Non, je les ai d\u00e9couverts en arrivant en gare&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;                                    <br \/>Ne sait pas&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;                                    <br \/>Non, pas de travaux sur mon trajet\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026.                         <\/p>\n<p>Q2: Par quel moyen avez-vous \u00e9t\u00e9 inform\u00e9 ? (Plusieurs choix possibles) <br \/>Affichage dans les gares&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;                                    <br \/>Annonces sonores en gare&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>Annonces \u00e0 bord des trains&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.                                    <br \/>Informations par des agents en gare&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;                                    <br \/>Distribution de documents en gare&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;                                    <br \/>Sur Internet&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;                                    <br \/>Par t\u00e9l\u00e9phone (CRC)&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>Par SMS&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.                                    <br \/>Par courriel&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>Presse, Radio, T\u00e9l\u00e9vision&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;                                    <br \/>Autre, pr\u00e9cisez&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.                                    <\/p>\n<p>Q3: Combien de temps avant le d\u00e9but des travaux avez-vous \u00e9t\u00e9 inform\u00e9 ? <br \/>1 mois avant&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>2 semaines avant&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>1 semaine avant&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>la veille&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;                                    <\/p>\n<p>Q4: Estimez-vous que le d\u00e9lai entre l&rsquo;information et le d\u00e9but des travaux \u00e9tait suffisant et vous a permis d&rsquo;adapter vos d\u00e9placements si besoin ? <br \/>Oui, tout \u00e0 fait&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>Oui, globalement&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>Non&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.                                    <\/p>\n<p>Q5: Estimez-vous avoir \u00e9t\u00e9 suffisamment inform\u00e9 des cons\u00e9quences des travaux sur vos d\u00e9placements ? <br \/>Oui, tout \u00e0 fait&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>Oui, globalement&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>Non&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.                                    <\/p>\n<p>Q6: Les services de transport mis en place par la SNCF sont-ils conformes \u00e0 l&rsquo;information fournie ? <br \/>Oui&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>Non&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.                                    <\/p>\n<p>Q7: Souhaitez-vous rajouter des remarques ou des commentaires ? <br \/>Oui, saisir le texte :&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..                                    <br \/>Non&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;.                                    <\/p>\n<p>Nous vous remercions d\u2019avoir pris le temps de nous r\u00e9pondre et vous prions d\u2019agr\u00e9er l\u2019expression de nos salutations les meilleures. <br \/>Cordialement, <br \/>L\u2019\u00e9quipe Contact TER Centre<\/p>\n<p>Envoyez vos r\u00e9ponse \u00e0 <a href=\"mailto:ter@cabestan.com\"><span cmd=\"msgaction_ext:senderSearch\" title=\"Afficher tous les mails provenant de cet exp\u00e9diteur\u00a0\" widget=\"\">ter@cabestan.com<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bonjour, Pour am\u00e9liorer la qualit\u00e9 et la fiabilit\u00e9 de l\u2019information relative aux trains TER Centre que vous empruntez, nous r\u00e9alisons actuellement une enqu\u00eate \u00e0 propos&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[],"_links":{"self":[{"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/posts\/6541"}],"collection":[{"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/comments?post=6541"}],"version-history":[{"count":0,"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/posts\/6541\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/media?parent=6541"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/categories?post=6541"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.paris-chartres.fr\/blog\/wp-json\/wp\/v2\/tags?post=6541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}